You as a customer can cancel your order anytime up to the time an order enters the “billed” stage. In such a case, we will refund any payments already made by you for the order within approximately 24-72 hours.
If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders.
We will maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to them or cancel any orders placed by them.
Orders may also be cancelled in case of Unavailability of Products or any reason outside the control of the company like Logistics difficulties etc. The company reserves the right to cancel such an order which includes errors related to product specifications provided to the company by the third-party Vendors (typographical error, Incorrect Product Information, etc.)
For such cancellations, the company will initiate a refund within 72 hours or grant credit/coupon for future use on the site.
Returns & Refund Policy
Most items Purchased from Vendors listed on Paaritoshfoods.com are returnable within the return window(mentioned below), except those that are explicitly identified as “Non- Returnable”.
Returns will be processed only if-
- It is determined that the product was not damaged while in your possession.
- The product is not different from what was shipped to you;
- The product is returned in original packing (unused and unwashed with Brand’s Box, MRP & all other tags intact.
- It is mandatory to share the images of the items which you were dissatisfied with.
Subject to acceptance from the third-party vendor of the product, the company may take the returned product back and grant Credit instead of the value of the returned product, which will be available for subsequent use on the Marketplace.
Product Marked as “Non- Returnable” on the product Detail Page cannot be returned.
All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of credits, the refund amount will reflect in your account based on respective banks’ policies.
Refund Timelines vary, depending upon the type of payment mode used: Wallets (24-48 hours), G-pay (5-7 working days), IMPS (24-48 hours) Bank – CC/DC/NB (5-7 working days).
Categories with Associated return window and exceptions, if any:
|Consumer Perishables – Meats, Seafood, Frozen Food, F&V, Dairy Products including Milk, Eggs and Bread, etc||N.A.||Non -Returnable|
|Consumer Non-Perishables- Groceries with longer shelf life||N.A.||Non -Returnable|
|Home Furnishings, Improvement, Cleaning & decor Supplies||10 days|
|Baby Toys & Accessories (Toys, Prams, Apparel, Utensils & feeding sets, Furniture & Decor items)||10 days|
|Garden & outdoor Articles||10 days|
|Flower Bouquets, Live Plants, Fertiliser & seeds, etc||Non Returnable||However in the unlikely event of the damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable|
|Personal Hygiene & Care, Makeup & style||Non Returnable||However in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable|
|Health Care Products||Non Returnable||However in the unlikely event of a damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable|
|Cleaning & House Hold Supplies -Detergent & Dishwash, Disinfectants & Cleaners, Repellants||Non Returnable||However in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable|